Mandatory information on the collection of your personal data in accordance with Art. 13 and 14 of the General Data Protection Regulation (GDPR) by DLG Service GmbH.

In the following, we inform you that we have collected your personal data. We have only collected your personal data directly from you.

Personal data are all data that can be related to you personally, e.g. name, address, e-mail address, telephone number, payment data, ordered products and services.

DLG e.V. and DLG Service GmbH work closely together on this. The two companies have decided to jointly process your data. They are therefore jointly responsible for all of the work processes described below for the protection of your personal data.

Joint controllers within the meaning of Art. 26 GDPR:

Managing Director: Dr Lothar Hövelmann
DLG e.V.: Register of Associations Frankfurt/Main - Register No.: 5030, VAT ID No.: DE114234905
DLG Service GmbH: HRB 90872, VAT ID No.: DE277385289

To whom are these data made available?

All personal data are stored on a server located in a country within the European Union ('EU') and transferred to the controllers within DLG e.V./DLG Service GmbH, hereinafter DLG, and their affiliated companies/organisations (www.dlg.org/gruppe) in Germany and abroad for the purpose of processing your enquiries and requests. Here, we categorise your data according to the information you provide for automatic classification according to your interests/needs (automatic decision-making). In accordance with the DLG deletion guidelines, your data are only stored for as long as is necessary for the purpose for which they are stored.

Data are only passed on to third parties within the scope of legal obligations or to our service providers within the scope of contract data processing (Art. 4 (9) GDPR).

Transfer to DLG companies/organisations in third countries outside of the EU only takes place after ensuring a level of protection in these companies/organisations that corresponds to that of the EU. To ensure the level of protection, we use the EU standard contractual clauses and additional measures where necessary.

We use your data to send you the DLG products you have ordered (Art. 6 (1) (b) GDPR) or to send you DLG information and advertising mailings and invitations to DLG events ('legitimate economic interest' as an advertising company, Art. 6 (1) (f) GDPR).

Under certain circumstances, we additionally use your data to conduct online meetings (legitimate economic interest pursuant to Art. 6 (1) (f)). Furthermore, the legal basis for data processing when conducting online meetings is Art. 6 (1) (b) GDPR insofar as the meetings are conducted within the framework of contractual relationships.

Rights of the data subjects

If your personal data are processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right to information

You can request confirmation from the controller as to whether your personal data are being processed by it. If such processing is taking place, you can request information from the controller about the following:

• The purposes for which the personal data are processed
• The categories of personal data that are processed
• The recipients or categories of recipients to whom your personal data have been or will be disclosed
• The planned duration of storage of your personal data or, if specific information on this is not possible, criteria for determining the storage duration
• The existence of a right to the rectification or erasure of your personal data, a right to the restriction of processing by the controller or a right to object to such processing
• The existence of a right to lodge a complaint with a supervisory authority
• All available information on the origin of the data if the personal data are not collected from the data subject
• The existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, the scope and intended effects of such processing for the data subject.

You have the right to demand information on whether your personal data are transferred to a third country or to an international organisation. In this context, you can demand to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller insofar as your processed personal data are inaccurate or incomplete. The controller must undertake this rectification immediately.

3. Right to restriction of processing

Under the following conditions, you can demand the restriction of processing of your personal data:

• If you contest the accuracy of your personal data for a period enabling the controller to verify the accuracy of the personal data
• The processing is unlawful and you reject the erasure of your personal data and instead demand the restriction of the use of your personal data
• The controller no longer needs your personal data for the purposes of processing, but you need them for the assertion, exercise or defence of legal rights
• If you have objected to processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate grounds of the controller outweigh your grounds.

If the processing of your personal data has been restricted, these data may only be processed, with the exception of their storage, with your consent or for the assertion, exercise or defence of legal rights or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure

a) Obligation of erasure

You can demand that the controller erase your personal data immediately, and the controller is obliged to delete these data immediately if one of the following reasons applies:

• Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
• You revoke your consent on which the processing was based pursuant to Art. 6 (1) (1) (a) or Art. 9 (2) (a) GDPR and there is no other legal basis for the processing.
• You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing or you object to the processing pursuant to Art. 21 (2) GDPR.
• Your personal data have been processed unlawfully.
• The erasure of your personal data is necessary for compliance with a legal obligation in accordance with Union or Member State law to which the controller is subject.
• Your personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b) Information to third parties

If the controller has made your personal data public and is obliged to erase them pursuant to Article 17 (1) GDPR, it must implement reasonable measures, including technical measures, subject to consideration of the available technology and the cost of implementation, to inform the data processing controllers that process the personal data that you, as the data subject, have demanded that they erase all links to or copies or replications of these personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary:

• To exercise the right to freedom of expression and information
• For compliance with a legal obligation which requires processing in accordance with Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
• For reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR
• For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89 (1) GDPR insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing
• For the assertion, exercise or defence of legal rights

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or the restriction of processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients by the controller.

6. Right to data portability

You have the right to receive your personal data that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transfer these data to another controller without hindrance from the controller to which the personal data were provided insofar as:

• The processing is based on consent pursuant to Art. 6 (1) (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (1) (b) GDPR and
• The processing is carried out with the help of automated procedures
• In exercising this right, you also have the right to ensure that your personal data be transferred directly from one controller to another controller insofar as this is technically feasible. The freedoms and rights of other persons may not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

8. Right to revoke your declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the lawfulness of the processing carried out on the basis of your consent up to the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which legally affects you or significantly affects you in a similar manner.

This does not apply if the decision:

• Is necessary for the conclusion or fulfilment of a contract between you and the controller
• Is permissible on the basis of legal regulations of the Union or the Member States to which the controller is subject and these legal regulations contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests
• Is made with your express consent

However, these decisions may not be based on special categories of personal data pursuant to Article 9 (1) GDPR, unless Article 9 (2) (a) or (b) GDPR applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in 1. and 3. above, the controller will implement appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express one's own point of view and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your residence, your workplace or the place of the alleged infringement, if you are of the opinion that the processing of your personal data violates the GDPR. The supervisory authority with which the complaint has been filed informs the complainant of the status and the results of the complaint, including the possibility of a judicial remedy in accordance with Art. 78 GDPR.

By which partner are your rights under the GDPR protected?

As part of their joint responsibility under data protection law, DLG e.V. and DLG Service GmbH have agreed who fulfils which obligations in accordance with the GDPR. This particularly concerns the exercise of the rights of the data subjects and the fulfilment of the information obligations pursuant to Art. 13 and 14 GDPR.

This agreement is necessary because your personal data are processed in different IT systems operated by either DLG e.V. or DLG Service GmbH.

DLG Service GmbH collects, stores, changes and uses your data and - with the support of DLG e.V.- performs the following tasks:

• Erasure of data and their transfer in accordance with Art. 20 GDPR
• Provision of support to DLG e.V. in informing the data subjects about the essential content of the agreement between DLG e.V. and DLG Service GmbH (Art. 26 (2) (2) GDPR)
• Provision of support to DLG e.V. in responding to requests and safeguarding data subjects' rights (Art. 15 et seq. GDPR)
• Provision of support to DLG e.V. in contacting/notifying the supervisory authorities

In addition, each contracting party ensures that the data processing it carries out is permissible under data protection law pursuant to Art. 6 (1) GDPR and that it complies with the information obligations in accordance with Art. 13 and 14 GDPR.

Data subjects can assert their data protection rights via-à-vis both DLG e.V. and DLG Service GmbH.

Do I have to provide my data?

You are not obliged to provide your personal data. However, if you do not provide certain personal data, we may be unable to provide the services you desire under certain circumstances.